Measure the passenger journey end to end
Multilingual kiosks across check-in, security, lounges and gates reveal exactly where the experience can improve.
Built for airports
Everything you need to collect feedback and act on it fast.
Terminal kiosks
PIN-locked kiosks at every key touchpoint.
Multilingual
Greet international passengers in their own language.
Zone-level insight
Compare satisfaction by terminal, gate and service area.
Emoji quick-rate
Fast smiley ratings passengers complete on the move.
ASQ-style metrics
Track satisfaction trends across the journey.
Operational alerts
Flag queue or cleanliness issues to ground teams fast.
How it works
Go from sign-up to insight in four simple steps.
Create
Build a airports survey from a ready-made template or from scratch with 24+ question types.
Collect
Gather responses on tablets, kiosks, QR codes, email or links — online or fully offline.
Analyze
Watch results update live with NPS, charts, trends and location maps.
Act
Trigger alerts to the right team the moment feedback needs attention.
Popular use cases
Check-in & security
Lounge experience
Washroom cleanliness
Retail & dining
Trusted by teams like yours
“Zone-level data showed us exactly which washrooms needed attention and when.”
“Multilingual smiley surveys lifted our response rate well above the old paper forms.”
Frequently asked questions
Can passengers respond in many languages?+
Yes, surveys support multiple languages and passengers pick their own at the kiosk.
How granular is the reporting?+
Break results down by terminal, gate, service area and time of day.
Can we alert cleaning or queue teams?+
Triggers notify ground teams the instant a cleanliness or queue issue is reported.
What hardware do kiosks need?+
Any iOS or Android tablet in kiosk mode — no specialist hardware required.
Ready to win over your airports customers?
Start collecting feedback in minutes — no credit card required.