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SURVEY
Other
Customer Support Feedback Survey
Measure the quality of a support interaction right after it closes.
Log in to use this template
Preview — how respondents will see this form
How would you rate the support you received?
*
Was your issue resolved?
*
Yes, fully
Partially
No
The support agent was knowledgeable and helpful.
*
3
Strongly Disagree
Strongly Agree
How long did it take to get a resolution?
*
Under an hour
A few hours
About a day
More than a day
How could we have handled your request better?
Long answer…