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SURVEY
Technology & SaaS
Cancellation / Churn Survey
Find out why customers leave so you can reduce churn.
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Preview — how respondents will see this form
What is the main reason you are cancelling?
*
Too expensive
Missing features
Found an alternative
No longer needed
Poor support
Other
How likely were you to recommend us before deciding to leave?
*
3
Not likely
Very likely
What could we have done to keep you?
Long answer…
Would you consider returning in the future?
Yes
No